Policies act as guiding principles designed to influence decisions and actions, while objectives are specific goals set by a business to achieve strategic outcomes.
What are Policies?
Policies are formal statements that define the general principles to guide decision-making within an organization. They ensure consistency and efficiency in operational activities and employee behavior. Policies are typically broad, offering a framework within which decisions are made to support the organization’s mission and values.
Examples of Policies:
- A company’s privacy policy governing how employee and customer information is handled.
- A workplace safety policy outlining standards and procedures to ensure employee safety.
- A return policy specifying the terms under which customers can return purchased goods.
What are Objectives?
Objectives are specific, measurable goals that an organization aims to achieve within a set timeframe. They are clear targets set to advance the strategic plan of a business, making them crucial for tracking progress and measuring success.
Examples of Objectives:
- Increasing the company’s market share by 10% within one year.
- Reducing operational costs by 15% over the next two quarters.
- Launching three new products by the end of the fiscal year.
Difference Between Policies and Objectives:
Basis | Policies | Objectives |
---|---|---|
Definition | Formal guidelines designed to influence and guide actions and decision-making in an organization. | Specific, measurable targets that an organization aims to achieve to fulfill its strategy. |
Purpose | To ensure consistency, order, and predictability within an organization. | To set clear, actionable targets that move the organization towards achieving its strategic goals. |
Nature | Broad and flexible guidelines that dictate how decisions should be made. | Specific and quantifiable benchmarks that are often time-bound. |
Scope | General and apply across a wide range of situations and activities within an organization. | Focused and specific, aimed at achieving particular results. |
Implementation | Policies are implemented to standardize responses to repetitive situations or decisions. | Objectives are implemented through planning and operational activities to achieve specific outcomes. |
Review | Policies are reviewed periodically or as needed to reflect changes in law, technology, or organizational priorities. | Objectives are regularly monitored and evaluated based on performance and achievement of targets. |
Examples | A no-smoking policy within office premises. | Achieving a sales growth target of 20% by the end of the year. |